Terms and conditions

Policies regarding bike tours:
 

  • All tours will be conducted primarily in English and Italian, other languages may be available upon prior request

  • Participants of the excursion affirm they are entirely responsible for their actions, and that any claim for damages to the company Greenways Italy Tours di Daniele are waived and null and void.

 

In particular, clients declare and agree with the following statements:

 

  • They are in good health and free from any ailment with may be worsened or accentuated by strenuous activity or weather conditions including extreme heat or humidity.

  • They are able to use the equipment provided safely and with competence.

  • They are responsible for their own behaviors during the tour, including eating or drinking, and informing Greenways Italy Tours di Daniele Ciccone of any food intolerances or allergy from which they may suffer.

 

  • Participants are required to practice common sense, prudence, diligence especially regarding the use of the equipment provided for their use during the excursion, of which participants use at their own risk. Greenways Italy Tours di Daniele Ciccone waives all claims for damages made against them, and accepts no liability for any damage to the participant, third parties and equipment caused during trips.

  • Greenways Italy Tours di Daniele Ciccone provides guests with bicycles in perfect working condition and which must be returned at the end of the excursion in the same working condition at the end of the trip. Participants will be held responsible for any damage to the equipment provided to them by Greenways Italy Tours di Daniele Ciccone as per current market value for all bikes and accessories.

  • Taking part in a bike tour organized by Greenways Italy Tours di Daniele Ciccone imply the mandatory use of a helmet which is included in each tour package for every participant.

  • Greenways Italy Tours di Daniele Ciccone does not assume responsibility for loss of luggage, money, valuables or other items during the trip.

  • Participants must provide Greenways Italy Tours di Daniele Ciccone with a valid photo ID (passport, ID card, travel visa, health insurance card) should they so be requested.

Payments and Cancellations:

 

For all tours, a deposit of 30% of the total tour price is required by credit card (MasterCard or Visa), PayPal or bank wire transfer and is taken at the moment of booking. Cancellations of 7 days or less, will result in loss of the deposit. Cancellation of less than 48 hours in advance will result in payment in full required for the total amount due.

 

If the customer cancels his or her booking more than 7 days before the scheduled tour date, we offer the following options:

 

  • Move the same tour to a different date (to be agreed by both parties, availability permitting)

  • Accept a voucher for the tour which is transferable to a third party

  • Join an alternative activity of equivalent value

  • Full refund of deposit

 

Travel agents, villa rental agents and all travel related businesses are required to pay a deposit of 30% of the total tour cost, payable by credit card (Visa or MasterCard), PayPal or bank wire transfer. The deposit is due at the time of booking and it is not refundable. The full payment is required 15 days prior the tour departure. Within 15 days’ notice of cancellation, 50% of the total cost of the tour will be refunded. With less than 7 days’ notice of cancellation the entire cost of the tour will be forfeited.

 

Itineraries:
 

Itineraries, events and activities may change at any time due to circumstances beyond control (majeure forces). All the possible efforts will be made, however, to maintain the tour as advertised. In case of changes in published itineraries, will provide comparable substitutions.

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Terms and conditions